Healthcare Printing: How To Design A Medical Statement

Did you know that you can prevent delayed medical payments by investing in proper healthcare printing?

For many patients, the healthcare system can be overwhelming and hard to navigate. Which is why medical statements need to be clear and comprehensive.

These documents not only inform patients about their financial responsibilities but also reflect the professionalism and care of the healthcare provider.

If you organize and design your medical statement properly, you’ll increase your chances of patients paying on time and correctly.

Here’s everything a medical statement needs:

Your Logo

A medical statement should prominently display the healthcare provider's logo, preferably at the top and bottom of the statement.

This signals to the patient that they’re receiving a legitimate bill from a real healthcare provider.

They can compare your name and logo and make sure it matches where they received treatment and what organization their insurance billed.

Clear Organization & Divided Sections

The healthcare billing process can be complex. To simplify this information for patients, medical statements should be organized into clear sections.

Use boxes, colored headlines, and other design elements to divide up your bill.

This will clear up confusion and help your patients if they need to refer back to their bill to quickly find the information they need to pay off their statement.

Finding an experienced healthcare printing service is key to this step: These companies will have templates that have proven to work or designers on call to create clearly designed medical statements.

Basic Info: Patient Details and Payment Due

After your logo, the second thing most medical bills include is a section with essential, basic information.  This includes: 

• The patient's name
• Guarantor's name (if different)
• Bill due date
• Amount due 

This basic information sets the context for the statement and ensures that patients can immediately identify their financial obligations.

Bonus tip: Highlight the amount due (you can make it bold or literally highlight it). This is the No. 1 piece of information that patients are looking for on a bill, so it’s important to make it easy to find.

Make sure you’re HIPPA compliant. A proper healthcare printing service will do the hard work for you!

Account Summary/Explanation of Activity

Transparency is key in medical statements. Provide a clear account summary summary showing

• Total charges
• Adjustments
• Insurance payments
• Remaining balance due 

This should help to minimize patient disputes with their bill, which will speed up the payment process.

Consider using charts or tables to present this information logically and comprehensively.

Payment Options

Make it easy for patients to pay by providing clear instructions and multiple payment options.

Include as many options as you offer. This could be:

• A web address for online payments
• A phone number for over-the-phone payments
• A mailing address and/or credit card information box for pay-by-mail
• Your physical address if they can pay in-person

Remember, you want to make the payment process as convenient as possible, and everyone has their preferred way to pay.

Keep this in mind: Most patients — 62% — like to pay their bill with a debit or credit card, according to a survey by TSYS.

Extra Information

Even if you do a fantastic job of designing your medical statement, some patients will still have questions or need help.

Instead of avoiding engaging with the public, try to make it as easy as possible for them to contact you.

This increases goodwill between you and your patients.

Provide comprehensive contact information, including a web address for online FAQs, a dedicated phone number with specified hours of operation for billing inquiries, financial assistance information, and any other pertinent details.

Final Thoughts on Designing Medical Statements

In conclusion, crafting an effective medical statement involves more than just slapping some information on a sheet of paper —it's about ensuring clarity, accessibility, and patient-centric communication.

By incorporating these essential components—clear logo placement, organized sections, basic patient information, transparent account summaries, convenient payment options, accessible contact details, and information on financial assistance—healthcare providers can enhance patient satisfaction, improve financial transparency, and foster a positive patient-provider relationship.

And, most importantly, get your bills paid on time!

For a healthcare printing service with years of experience crafting well-designed and clear medical statements that satisfy both medical providers and patients, contact L & D Mail Masters.